Need Some Help With Logging in?

Having some trouble logging in online? Don't sweat it, we've all been there! Just a friendly reminder, the email or phone number you used to sign up is your key to unlocking your online account. *If either of those have changed since you signed up, that might be why you're having trouble getting in.

But guess what? Updating your info is a breeze! Swing by the front desk anytime to update your email address or phone number on file. That way, you'll be able to log in online in no time!

Now, if you're staring at a blank password space instead, no worries! You've got options

  • "Forgot password" to the rescue: Click that magical button, and choose how you want your secret code delivered – email, text, or even a friendly phone call. Boom! Access restored.
  • Reset Your Password! You can also choose to reset your password entirely. Just click the "reset password" button and follow the prompts.

See? Logging in online shouldn't be a workout! Remember, the front desk crew and those handy "forgot password" buttons are there to help you breeze through.

Remember, we're always here to help! If you have any questions or need further assistance, don't hesitate to give us a call at 252.291.9622 or stop by the front desk. We're happy to help you get back to enjoying all the amazing things your YMCA membership has to offer!

For mobile users click here to log in to your YMCA membership account!